[. . . ] Version 3. 2 January 2008 Xerox 4590 Enterprise Printing Systems Xerox 4110 Enterprise Printing Systems User Guide ` Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 218 Webster, New York 14580 ©Copyright 2008 by Xerox Corporation. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displays, looks, etc. Xerox® and all Xerox product names and product numbers mentioned in this publication are trademarks of XEROX CORPORATION. Other company brands and product names may be trademarks or registered trademarks of the respective companies and are also acknowledged. [. . . ] Is paper of the size specified for printing loaded on the tray? Check the DocuSP print driver and other environment settings on the personal computer. Follow the instructions displayed to load paper of correct size and instruct it to print again. Refer to "Loading paper in Tray 5" in Chapter 3. A probable cause is an image defect. Non-standard fonts are used for printing. Remedy the trouble referring to Image Quality Trouble described later. Check the application or print driver settings. Data remaining in machine memory. Cancel printing or purge remaining data. Refer to "Checking current/pending jobs" in Chapter 4. Did you open a cover or turn power off during printing? Turn the power off without unnecessarily inserting or removing a paper tray. Make sure that the machine is online (ready to receive data) and then insert or remove the paper tray. 6- 4 X e r o x 4 5 90 E P S /4 11 0 E P S Us e r G ui d e 6 . P r o b le m S o l vi n g Symptoms Paper is often jammed or wrinkled. Check Is paper loaded properly in the paper tray?Refer to "Loading paper in trays 1 and 2" in chapter 3. Is the paper damp?Either turn the paper so that the curl is facing down in the paper tray, or replace with paper from a new ream. Refer to "Paper Tray Settings" in the System Administration Guide. Are the paper and paper tray settings correct? Are there any torn pieces of paper still remaining inside the machine or is there a foreign object in the machine?Is paper loaded in the paper tray past its maximum fill line? Open the door of the machine or slide out the paper tray to remove the torn paper or the foreign object. Refer to "Paper Jams" in this chapter or "Loading paper" in Chapter 3. Load paper in the paper tray so that it does not exceed the maximum fill line. Refer to "Loading paper in trays 1 and 2" in chapter 3. Is the paper guide set correctly? Load the paper correctly, and apply the paper guides lightly. Refer to "Loading paper" in Chapter 3 or "Changing the size of paper trays" in Chapter 3. An error message is displayed after paper is loaded in paper Tray 5 (Bypass) and the Start button is pressed. Stapler faults Check the position of the paper guides at the front side of paper Tray 5 (Bypass). Set the paper guides to the correct positions. Refer to "Loading paper in Tray 5" in Chapter 3. ­ Refer to "Stapler faults" in this chapter. X er o x 4 5 90 EP S / 4110 EP S Us e r G ui d e 6-5 6. P r o b le m S o l v in g Image quality problems When image quality of the printed result is poor, choose the closest symptom in the following table and perform the required remedy. If image quality is not improved by performing the relevant remedy, contact the Customer Support Center. Symptoms The print shifts slightly. Check Is the paper shifting or is the leading edge of the paper not loaded flush with the tray corners? Remedy Align the edges of the paper and load the paper again so that is flush against the paper tray corners. Refer to "Loading paper in trays 1 and 2" in chapter 3. Images on the Is paper loaded properly in the print are skewed. [. . . ] 8. 9. The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. 8- 1 2 X e r o x 4 5 90 E P S /4 11 0 E P S Us e r G ui d e 8 . S a fe ty a nd No ti c e s In other countries Copying/printing certain documents may be illegal in your country. Penalties of a fine or imprisonment may be imposed on those found guilty of making such reproductions, which include: · · · · · · Currency notes Bank notes and cheques Band and government bonds and securities Passports and identification cards Copyright materials or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. [. . . ]